We accept returns within 14 days of delivery. Items must be unused, unworn, and in their original condition with all tags attached.

Non-Returnable Items

We do not accept returns for sale items, gift cards, or products that show signs of use or damage after delivery.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Exchange Policy

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or exchange when applicable.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: support@projectcaprii.org.

Phone: +1 (213) 575-3811

Address: 294 Bay Meadows Ave. Bay Shore, NY 11706 USA

Monday – Friday, 09:00 AM – 6:00 PM